When you provide personal information to 13 Seeds you can be confident that we will only use it for its intended purpose (such as fulfilling your order or responding to your enquiry) and will keep it confidential at all times.
In addition, we warrant that we will not disclose your private information to any third party or organisation aside from those that are trusted partners that assist us in delivering services to our customers. 13 Seeds will take reasonable steps to protect the data you provide however we cannot always guarantee the security of information you transmit to us outside of the secure payment gateway.
We classify personal information as any information that can reasonably be used to identify an individual. We only collect personal information about you that is relevant to 13 Seeds and enables us to fulfill our obligations to you. This may include information such as your name, email, phone number, address, computer IP address and order information. We do not store financial information or credit card details.
You can typically visit our website privately and detailed personal information is only collected when you knowingly provide it.
Using your computers IP address and cookies we may keep track of which parts of our website that you visit in order to improve our service to you on your next visit and to improve our service to our customers in general. Cookies may also be used for remarketing purposes.
In particular, when you visit our website, our ISP makes a record of your server address, top level domain name, the date and time of your visit, the pages you have accessed and the type of browser you are using. This information is collected for statistical purposes.